FAQ - Payment

What payment methods do you accept?

We accept payments by debit card, Visa and Mastercard.

If you live in Switzerland or Belgium, payment by bank transfer may also be offered.

Payments by cheque or in cash are not accepted.

Are online payments secure?

Yes. Online payments are fully secure.

During your purchase, you are redirected to the secure platform of our payment provider.

Your banking data is transmitted via an encrypted connection and is never stored on our site.

🔒 A padlock appears in your browser's address bar to confirm the transaction is secure.

Can promo codes be combined?

It is not possible to combine several promotional codes.

Only one promo code can be used per order.

What happens if my payment is declined?

If your payment is declined, a message appears immediately during the attempt.

Check the bank details entered
Check the expiry date
Check your payment limit
If the problem persists, contact your bank or our customer support.