FAQ - Accessories & Devices

Charging: charge the cup to 100% before a full session.
Preparation: apply the activating spray to the area (thighs, buttocks, stomach, arms) to help it glide.
Power on & mode: press ON/OFF. Press again to choose the mode (continuous or oscillating suction).
Intensity: choose your level with the intensity button. Always start at level 1 for the first sessions.
Massage: glide the cup in linear movements from bottom to top for 5 minutes per area.
If the suction is too strong: use the RELEASE button (long press).
After the session: clean the head and change the filter every 7 uses.
Tip: start gently, then gradually increase the intensity over the sessions.

Goal: reproduce the palper-rouler (pinch-and-roll) technique at home.

Prepare the skin: apply a massage oil for comfortable gliding.
Stomach: 1 min of linear movements from the centre outwards (no back-and-forth), then 2 min of circular movements.
Thighs & buttocks: make movements from bottom to top. For the back of the thighs, raise your leg (a stool, a chair) to reach the area better.
Duration: about 3 minutes per area.
Tip: regularity is key — aim for a routine over at least 21 days.

You can also watch our demonstration video:

Preparation: apply the activating mist to the area to be treated (thighs, buttocks, stomach and/or arms). It helps prepare the skin and optimise the massage.
Head selection: fit the head suited to your goal (depending on the area and the type of massage wanted).
Power on: hold the button at the bottom of the touchscreen for 3 seconds to turn on the device (the blue button lights up).
Intensity: press again to choose the level. The device offers 5 intensity levels: start low and increase gradually over the sessions.
Massage: glide the device over the area, without staying still in one spot, until the end of the session.
Tip: for the first uses, stay at a low intensity, then increase to your comfort.

Important: do not apply oil before use: the device is used with the activating mist on clean skin.

Charging: make sure the device is charged to 100% (all lights on).
Activating gel: always apply the activating gel to the area (stomach, thighs, buttocks, arms) or directly onto the plates for good gliding and optimal effectiveness.
Power on: hold ON/OFF for 3 seconds to turn on the device.
Light mode:
Pink light: gentler sensation (recommended at the start).
Blue light: more intense sensation (more noticeable tingling possible).
Intensity: the device has 6 levels. Adjust the intensity with the dedicated buttons. Levels 2, 4 and 6 may flash: this is normal.
Starting tip: always start at level 1 in pink mode for the first sessions, then increase gradually to your comfort.
Tip: if you feel little stimulation, check there is enough gel and that the plates are properly in contact with the skin.

If you want to combine an anti-cellulite action and a slimming action, you can combine the slimming device with the manual and/or electric cellulite cup.

For example, you can use one of the cups in the morning for 3 minutes per area and the slimming device in the evening for 5 minutes per area.

If you want to use the manual cellulite cup + the electric cup, we recommend alternating their use every other day.

⚠️ NEVER use the electric cup or any other electrical device in the shower; it is absolutely not designed for that and you would risk electrocution.

No. The slimming device is used on clean, dry skin with the activating mist.

Avoid applying other products (oil, cream, etc.) before use: this may reduce effectiveness and/or damage the device.

It's important to distinguish the two uses:

Manual cup: use our cellulite massage oil.
Electric cup: use our pinch-and-roll activating spray and apply enough so that the cup glides easily.
Note: depending on your routine, the manual cup can also be used in the shower with our cellulite shower gel.

Results depend on your regularity, your skin type and your lifestyle. In general:

First sensations: smoother, firmer skin from the first few weeks.
Recommended routine: be diligent for at least 21 days.
To optimise: hydration, regular movement (walking), a balanced diet.

Slight redness may appear: this is common during the first sessions, especially if the skin isn't used to it.

Reduce the intensity (level 1 at the start) and increase gradually / adjust the pressure if you're using the manual cup.
Use enough spray/oil to improve gliding.
Don't stay still: always glide the cup from bottom to top.
If you have significant bruising, unusual pain or if it persists, stop using it and seek the advice of a healthcare professional.

We advise against using the accessories (slimming device, electric cup and manual cup) in cases of:

skin problems: wounds, burns, allergies, recent stretch marks, significant irritation…
venous or circulatory problems: varicose veins, spider veins, venous history, etc.
uncontrolled high blood pressure
taking anticoagulant treatment
Electrical devices: if you wear a pacemaker or a medical implant, seek a doctor's advice.

If in doubt, always seek your doctor's advice.

We advise against use during pregnancy and breastfeeding. If in doubt, seek your doctor's advice.

Check the charge: make sure it's sufficiently charged (ideally 100%).
Clean the head: regular care prevents a drop in suction.
Check the filter: change it every 7 uses (or earlier if suction decreases).
Check how you're using it: the head must be properly in contact with the skin and the intensity correctly set.
Use the spray: it improves gliding and the effectiveness of the massage.
If the problem persists after these checks, contact customer service, attaching a demonstration video and a photo of the label (batch number if available).

Check the charge: charge it with the supplied cable for at least 4 hours.
Check the screen: make sure your fingers and the screen are clean (touchscreen).
Check the settings: make sure the intensity level is properly selected according to the manual.
If the problem persists, contact customer service, attaching a demonstration video and a photo of the label (batch number if available).

Clean after use with a soft, slightly damp cloth and/or a disinfectant wipe (very little alcohol) / mild detergent.
For the electric cup, change the filter regularly (about every 7 uses).
Store your accessories in a dry, cool place, away from humidity.

Yes, the electrical devices (electric cup, slimming device) come with a 2-year warranty, subject to the applicable conditions.

The warranty does not cover damage caused by a fall, misuse or contact with a liquid.

We advise against using the brand's accessories if you are pregnant or breastfeeding, as these are specific times in a woman's life and every pregnancy is different.
If in doubt, we recommend seeking your doctor's advice.

At Cellublue, we have several accessories:

ANTI-CELLULITE:
To help smooth orange-peel skin and act on the appearance of cellulite, the No. 1 method recognised by professionals remains the palper-rouler (pinch-and-roll). Our anti-cellulite accessories reproduce this movement easily at home:

The manual palper-rouler method: with our flagship silicone Cup and our orange-peel Massager. In just 3 minutes per area you'll quickly see results.

The electric palper-rouler method: with our electric Cup, which combines an EMS system (electrostimulation) to combine the action of the cup + the orange-peel massager in a single device.

SLIMMING:
To support a body-shaping routine and target areas prone to fatty deposits, our Slimming Device uses vibration technology. It helps massage targeted areas, stimulate the skin and visibly refine the silhouette as part of a regular routine.

BODY FIRMING:
To tone and firm targeted areas, our Body Firming EMS Device uses EMS technology, also known as muscle electrostimulation. The micro-impulses cause slight muscle contractions, similar to those of a targeted exercise, to help firm the skin and redefine the body's contours.

It can be used on several areas: stomach, thighs, buttocks or arms.
The Toning Activating Gel is essential to allow good transmission of the micro-impulses and optimise comfort of use.

FACE:
Our Face Sculpting EMS Device combines 4 functions: EMS, red light, gentle heat and vibrations. The EMS works the facial muscles through micro-impulses, like a targeted exercise, for skin that looks toned and feels firmer to the touch.

It is used 5 minutes per area, 2 to 3 times a week, always with the Face Activating Gel, which ensures the conduction of the micro-impulses and helps the device glide.
On the neck, avoid the central front part of the neck and the carotid areas.

Each accessory therefore meets a specific goal: smoothing cellulite, supporting slimming, firming the body or toning the face, to create a complete routine adapted to your needs.